Dedicated Onsite Support

DEDICATED ONSITE SUPPORT GIVES YOU PERSONALIZED ONE ON ONE SUPPORT WITH QUALIFIED TECHNICIANS. 

  • Hands on support
  • Instant access
  • Trusted advice when you need it

Key Features of Dedicated Onsite Support Services

  • Dedicated Account Manager
  • Assigned Network Administrator
  • Scheduled Onsite Support
  • Business Hours Helpdesk
  • Prioritized Emergency Support

Service Overview

YellowWood grew its business, and continues to strive, by providing regular and dedicated onsite support. If your business has 10 or more employees, and you are more comfortable seeing YellowWood face to face, Dedicated Onsite Support is for you. We thrive by supporting your business in exactly the way you want to be supported, including flexible payment options.

LP

“Thank you guys for being our IT super heros. Every time I get in the daily report of what you did to keep us up and running smoothly I think about how lucky we are to have such a smart, dedicated and caring team. Thank you. “

Lisa Pollock
Director of Operations, Administration & HR
Shea Nerland LLP

 

See the difference having your own IT team makes to your business

You are dedicated to your business and work hard to see it succeed. As an important member of your team, our dedicated professionals are committed to your success. It is our job to make sure you have the information and support needed to get the job done, and done right.

Key Services

Account Manager

Get matched with an account manager that understands your business, and can tailor solutions to your needs.

Network Administration

Access top tier technology support at your finger tips, with expert advice on complex systems.

Priority Support

Utilize all support levels, from help desk, remote and onsite, as well as one on one consulting.

Vendor Management

Control costs, increase support, and improve value of all technology service agreements.